In our effort to provide a fully accessible and optimized user experience for all site visitors, zoo.sandiegozoo.org has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.
zoo.sandiegozoo.org is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.
The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of maximizing conformance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Success Criteria.
AudioEye certifies that zoo.sandiegozoo.org is in the process of being enhanced to conform with WCAG 2.1 Level AA Success Criteria to the greatest extent possible.
AudioEye and zoo.sandiegozoo.org continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for all users.
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This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:
Improving the User Experience for Users of Assistive Technologies
zoo.sandiegozoo.org has leveraged the Web Content Accessibility Guidelines (WCAG) 2.1 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.
These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, zoo.sandiegozoo.org has elected to conform to Level AA of these guidelines.
Related Links:Web Accessibility Initiative (WAI)
Design guidelines for electronic and information technology
Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across zoo.sandiegozoo.org. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.
If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback
In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we provide free Web Enhancement Tools that allow site visitors to customize their user experience. Activate the AudioEye Toolbar to access each tool listed below.
AudioEye Tools are off
To experience the AudioEye Toolbar, activate the AudioEye Toolbar button.
Learn more about the ways in which the AudioEye Toolbar allows site visitors with diverse abilities to customize their user experience:Browse All Features
The following tools may be available in the AudioEye Toolbar:
Listen to the content of a web page read aloud
Customize the visual display of the website
Navigate simplified menus using your keyboard or mouse
Page Elements Menu
Access page elements and regions with simple keystrokes
AudioEye Help Desk
Report accessibility related issues